Would you like to work in an organization where the work you do is meaningful and will have a direct impact on the lives of millions of people and businesses? Our core business is data and how it can be utilized, to help our customers make intelligent decisions. We are together building a culture where we are described by co-workers as friendly, professional and caring and where you are encouraged to challenge yourself.

We are looking for a skilled and proactive CRM Specialist to join our team. This role bridges business requirements and technical CRM solutions, ensuring our CRM platform is optimized to support our sales, marketing, and customer operations. A key part of this role is providing responsive and effective user support, helping teams navigate the CRM confidently and ensuring consistent adoption across the organization. To succeed in this role, the candidate should be detail-oriented, analytical, and comfortable working across multiple teams to deliver high-impact CRM enhancements.

What will you do?
As a member of the Nordic Sales Excellence team, which is part of our Nordic Sales organisation, you have a crucial role in Enento’s CRM success and have a broad range of responsibilities.

In terms of strategic responsibilities, you

• together with your internal stakeholders, design, implement, and support our Nordic CRM strategy
• evaluate current roadmap, suggest, and help build business cases on how we can make Salesforce support our growth
• safeguard that our investment in the platform is maximized

You will have a key role in collaboration, admin and development because you

• gather requirements and suggest solutions
• spot ways to improve the usage of Salesforce through automation
• define and deliver Nordic processes and ensure implementation
• establish workflows and standards that are critical in creating successful and repeatable processes
• are active in development (testing, small configurations) and training of users

Who are you?

We hope that you have experience and technical expertise with CRM systems (Salesforce or other) but also process related understanding. Perhaps you have been involved with projects and process automation initiatives and bring that insight with you. We place great emphasis on your collaboration skills and contributing to projects. It’s important that you feel confident working under your own direction. You have the ability to recognize smart business cases that contribute to better CRM experience and processes and bring those forwards. You are solution-oriented with your problem-solving skills.

Most important, you are enthusiastic about taking our CRM capability to the next level. We value your good collaboration and communication skills, as well as ability to involve, inspire and engage others. You are confident working in English with people in all Nordics.

Practical information 

Type of employment: Permanent, full-time
Start date: as soon as possible
Office location: Helsinki or Stockholm

And lastly, why us?

We operate in a scalable and digital business with intelligence at the core. We are continuing our exciting journey to become the Nordic knowledge company that powers society with intelligence. Here you will work in an environment with a high development phase where we continuously strive to improve our ways of working and to be innovative in our service development. You would work close to people and businesses with possibilities to make an impact.

We are also proud of the value-based company that we are building together. You would spend your days amongst engaged, caring and competent colleagues that will support and challenge you. And if you do the same, you will make a great colleague. For us, how you act and behave towards your colleagues and external stakeholders is equally important as your competence.

Do not hesitate to contact the recruiting manager, Mikko Karemo, tel. +358 400772666, if you have any questions about us or the process. You can reach him Monday May 5, 16:00-18:00 EEST and Wednesday May 14, 9:00-11:00 EEST. 

If you have read this far with excitement and meet the above qualifications, we would love to hear from you. Please press "apply now" and send in your application!

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Curious about the application process? 
We want to ensure that you as a candidate receive a fair assessment in a recruitment process where all candidates are assessed on equal terms, based on what is relevant to the current role.  We use Alva Labs assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role, in addition to interviews and references. For some roles we also apply background checks. 

Equal Opportunity Employer

Enento Group is an equal opportunity employer. We promote diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, age, national origin, disability, or veteran status.